CREABOT INC (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, purchase our products, or interact with us in any way.
Please read this Privacy Policy carefully. By accessing or using our website, you agree to the terms of this Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information such as:

• Name

• Email

• Phone number

• Billing and shipping details

• Account login credentials

• Payment information (processed through secure third-party services)

1.2 Non-Personal Information
Automatically collected data may include:

• IP address

• Device and browser information

• Pages visited

• Time spent on the website

• Cookies and tracking technologies

• Usage analytics

1.3 Technical & Product Information
If you use our robotics kits, AI tools, or software:

• Device identifiers

• System logs

• Diagnostics and performance analytics

• Interaction data (voice commands, gestures, programming activity)

1.4 Voluntary Information
Such as:

• Form submissions

• Customer support messages

• Survey responses

• Uploaded files (if applicable)

2. How We Use Your Information
We may use your information to:

• Operate and maintain the website

• Process orders and payments

• Deliver products and services

• Improve and personalise user experience

• Develop new robotics and AI features

• Provide customer support

• Send marketing communications (only with your consent)

• Ensure system security

• Comply with legal obligations

3. Sharing Your Information
We may share information with the following:
3.1 Service Providers
Third-party companies assisting with:

• Payment processing

• Hosting and cloud services

• Analytics

• Email services

• Logistics and delivery

• AI and software platforms

3.2 Legal Requirements
We may disclose information to:

• Comply with legal or regulatory obligations

• Respond to lawful requests

• Prevent fraud

• Protect our rights and safety

3.3 Business Transfers
In case of merger, acquisition, restructuring, or asset transfer, information may be shared with the acquiring entity.
4. Cookies & Tracking Technologies
We may use cookies and similar technologies to:

• Enhance your experience

• Analyse website performance

• Personalise content

You may disable cookies in your browser settings, though some features may not work properly.
5. Data Retention
We retain personal information only for as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Maintain business records

6. Data Security
We use industry-standard safeguards, including:

• Encryption

• Secure servers

• Restricted access

• Monitoring and auditing systems

However, no method of online transmission is completely secure, and you acknowledge using the website at your own risk.
7. Children’s Privacy
We do not knowingly collect data from children under 13.
If such information is inadvertently collected, it will be deleted.
8. Your Rights (United States)
Depending on your state of residence, you may have rights to:

• Access your personal information

• Request deletion

• Request correction

• Opt out of data sharing

• Know how your data is used

CREABOT INC does not sell personal information.
9. Third-Party Links
The website may contain external links.
We are not responsible for third-party privacy practices or content.
10. AI and Robotics Data Transparency
Our products may include AI-enabled functionalities such as:

• Voice interaction

• Gesture detection

• Robotics control

• Sensor data

• Telemetry and diagnostics

Technical data is used solely to improve performance and user experience.
Personal conversations are not recorded or stored.
11. International Data Transfers
Your information may be processed in countries where our systems or service providers operate.
Using the website constitutes consent to such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted with a new “Last Updated” date.
Your continued use of the website indicates acceptance of the updated terms.